Shipping Policy

SHIPPING POLICY

Luna Dublin

๐Ÿšš DELIVERY TIME

Orders are typically delivered within 5โ€“12 business days.

โณ PROCESSING TIME

Orders are processed within 1โ€“3 business days before shipment.

๐ŸŒ SHIPPING METHOD

We ship internationally using trusted logistics partners.

๐Ÿงพ CUSTOMS, DUTIES & TAXES (IMPORTANT)

We ship under DDU (Delivered Duty Unpaid) terms.

This means:

  • Import duties and taxes are not included in the order price
  • Customers may need to pay these fees upon delivery
  • Luna Dublin has no control over or ability to predict these charges

๐Ÿ“ฆ DELIVERY DELAYS

We are not responsible for delays caused by:

  • Customs clearance procedures
  • Public holidays
  • Shipping carrier delays

๐Ÿ“ INCORRECT SHIPPING ADDRESS

Customers are responsible for entering the correct shipping address at checkout.

  • We are not liable for lost shipments due to incorrect details